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Clients’ Testimonials for Mark Krantz

"Thank you Mark Krantz / Broker & CEO of Keys to the Lake for overseeing my group of condos, Osage National. You were there when I really needed someone to step in and take the reigns for me. I live in Kansas City. My husband died in 2009. Mark and his team worked hard to get the units leased out on a full time basis for me. They maintained and made repairs as necessary and maintained the property.

They were a blessing to me. I enjoyed my relationship with Keys to the Lake and I would recommend them to anyone who could use their services. I sold the group of condo in 2012. Thanks again, Keys to the Lake."

 

"Mark, just wanted to write and tell you how much I appreciate Keys to the Lake. It is so good knowing that even if I am out of town for an extended period of time that Keys will be there to answer any questions a tenant may have and make sure that any physical problems that may arise with the unit will be resolved immediately. Also, your office staff are outstanding. I think of the times that I have called in a state of near panic because of an issue with a unit that I really did not understand and I probably did not do well trying to explain what was wrong. Your staff person was patient, listened, and attempted to find a resolution to the problem. (Amazing they didn’t even laugh!)"
Anyway, thanks for all that Keys does for me.

 

"Our family has owned a condo at Lake of the Ozarks for almost a decade. It was purchased for occasional use by our family, but mostly as an investment. The plan was to rent it out ourselves and save the expense of the management company. That didn't work (at all). We researched management companies and thought we found the best choice. It was a long and less than profitable relationship. There were a number of reasons we left, not just bookings.

Keys to the Lake came highly recommended by several people. After only one season we are wondering why we didn't look harder 10 years ago. Not only have the number of bookings increased dramatically, but the level of service is incredible. They have continually provided answers to all of our questions, and worked with us through some complicated issues. Keys to the Lake is a well organized, respected, and professional company, which is hard to find these days. Be assured that Keys to the Lake is the only company we will use for management our condo."

 

"As owners of a condominium rental property, our experience with Keys to the Lake has been nothing short of outstanding. Our rentals have been strong and have increased every year. The Keys staff is pleasant, professional and quick to respond to any question or need we have. Our condo is in great shape when we are there for personal stays, which speaks to the quality of renters that Keys attracts, as well as their cleaning staff. We highly recommend Keys to the Lake as the property management company for any condominium rental property owner."